Our Core Values

As a Bank and as Banking Professionals, We Are Ethical And Responsible

• We are banking professionals who are transparent, clear and responsible in interactions with all stakeholders, particularly with our customers.
• We abide by corporate governance values, ethical and corporate values.
• We rigorously follow rules and regulations without compromise.
• We are aware of the impact of our personal reputation upon our corporate reputation.
• Individual and organizational clean conscience is of paramount importance.

The Most Important Element For Us Is The People

• The strength and assurance of our quality lies within our employees.
• We place emphasis on delegating responsibilities and encourage to take initiative.
• We recognize good work and exemplary behavior, and care about appreciation.
• We are highly energetic, we support each other, we share information and experience.

We Value Continuous Progress

• We aim to achieve continuous progress in our competence and quality in all aspects.
• Investing in our people and technology to achieve continuous progress is an inseparable element of our policy.
• Our approach to improve our service quality is proactive. We aim to anticipate our customers’ needs and expectations and strive to provide solutions in advance.

We Are Aware Of Our Environmental And Social Responsibilities

• We minimize the environmental and social impact of the Bank’s operations, products and services.
• We develop high standards for supporting social development and environmental protection paying regard to value creation for the society and the environment.
• We believe the environmental and social values Garanti BBVA creates for all stakeholders will set an example not only for the banking sector but also for the entire economy and provide significant contribution to the development of our country.