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About Garanti Bbva
Our Strategic Priorities
Improve Customer Experience and Effectively Expand Our Customer Base
Offer our customers an excellent customer experience by placing them at the center of all our activities and efforts
Design our processes from our customers’ perspective, vesting them in a swift, easy and plain format
Always be clear, transparent, respectful, solution-oriented and pleasant with our customers
Having long-lived relationships with our customers that is built on trust by enhancing their satisfaction and promoter scores
Digitalization
Constantly invest in digital platforms so as to provide unrivaled customer experience, transaction convenience, and pioneering solution suggestions
Expand our digital customer base and increase the share of digital channels in our sales
Sustainable Growth and Optimal Capital Utilization
Use capital effectively so as to maximize the value to be created
Create the highest value for our investors, stakeholders and the economy
Focus on disciplined and sustainable growth in all business lines from retail to corporate banking on the basis of true banking principle
Effective Risk Management
World-class risk measurements
Strict adherence to solid asset quality
Efficiency Focus
Constantly improve business models and processes with operational efficiency point of view
Cost and revenue synergies
Employee Happiness
Enhance employee satisfaction and focus on employee development
Form teams possessing team spirit, acting with shared wisdom and delivering results
Embrace a fair and transparent management policy, based on performance and focused on promoting from within
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About Garanti BBVA
Corporate Profile
History
Shareholding Structure
Competitive Advantage
Our Strategy & Value Creation
Our Strategic Priorities
Our Goals and Values
Double Materiality Analysis
Garanti BBVA in Numbers
Our Market Position
Organizational Chart
Board of Directors
Senior Management
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